At R2o we are committed to ensuring that your orders reach you as quickly and efficiently as possible. Our shipping policy outlines the details of our delivery process and timeframes.
Processing Time
Orders are processed within 1-2 business days of receipt. During peak periods or promotional events, processing times may be slightly longer, but we strive to keep delays to a minimum.
Shipping Duration
Once your order is processed, the estimated delivery time is 0-7 business days. This timeframe includes:
Standard Shipping: Typically delivers within 5-7 business days.
Expedited Shipping: Delivers within 3-5 business days.
Express Shipping: Delivers within 1-3 business days.
Delivery times may vary based on your location, the shipping method chosen, and any unforeseen delays from our shipping carriers.
Shipping Charges
Shipping costs are calculated based on your location and the shipping method selected. The total shipping fee will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment online.
International Shipping
We offer international shipping to most countries. Delivery times for international orders vary based on destination and customs processing times. Additional fees such as customs duties and taxes may apply.
Delivery Issues
If you experience any issues with your delivery, such as delays or damaged items, please contact our customer service team at [your contact email]. We will work with you to resolve any problems and ensure your satisfaction.
Contact Us
For any questions or concerns regarding our shipping policy, please reach out to us. We are here to assist you and ensure a smooth shopping experience.